Houston flight diverted after unruly passenger behavior, one person taken to hospital
A Southwest flight from Houston to Columbus, Ohio had to make an emergency landing after "unruly behavior from a passenger."
Southwest flight attendants picket at Dallas Love Field calling for better pay, safer working conditions
Hundreds of off-duty Southwest Airlines flight attendants picketed outside of Dallas Love Field airport on Tuesday.
Guitar Center, Southwest give surprise in-flight ukulele lesson to passengers
The companies thought it would be a great gift to welcome passengers to Hawaii.
Mother, daughter both pilot Southwest flight: 'It's been a dream come true'
Captain Holly Petitt and her daughter, First Officer Keely Petitt, piloted a flight from Denver to St. Louis -- a first for the airline.
Southwest Airlines posts record revenue but warns of rising costs
Air travel has bounced back this year from pandemic depths, and that is particularly true for Southwest’s strength in leisure travel within the United States. The Dallas carrier said ticket demand has continued in the third quarter. But costs are rising sharply, too.
Southwest Airlines drops expiration dates on flight credits
Southwest Airlines announced Thursday that it's dropping the expiration date for all flight credits to improve the customer experience amid a trying time for the industry.
Whistleblower report finds FAA did not properly oversee Southwest Airlines
The whistleblower report, which was made public Wednesday, alleges agency officials’ conduct could have posed a danger to travelers. The report also alleged Southwest Airlines officials and union representatives resisted cooperating with investigations.
Southwest flight attendant awarded $5M after firing over abortion stance
Southwest employee Charlene Carter says Southwest fired her over social media posts regarding abortion that dissented from a union.
Southwest Airlines pilots picket, say they're tired of being understaffed and overworked
Southwest Airlines pilots say they are tired of saying 'sorry' on every flight. They're protesting current working conditions that have them understaffed and overworked as travel demand rebounds.
Southwest can't be sued for death of passenger who Oakland flight crew thought was unruly
Rich Ilczyszyn suffered a deadly pulmonary embolism while on a flight from Oakland to Orange County – but the flight crew thought he was just being disruptive because of his odd behavior on the plane.
Unruly Southwest passenger sentenced to prison for punching flight attendant
A woman from Sacramento has been sentenced to 15 months in prison and ordered to pay $30,000 for punching a Southwest Airlines flight attendant a year ago.
Airlines cutting more flights due to understaffing as summer travel months approach
Airlines expect this to be a very busy summer travel season, even though airfares are higher. Travelers should prepare for disruptions, with one of the big reasons being a shortage of pilots.
Couple gets married on Southwest Airlines flight
Pam and Jeremy Saldas planned to tie the knot in Vegas. They didn't let a flight cancelation spoil their big day.
Southwest loses $278 million but sees profits rest of 2022
Southwest Airlines lost $278 million in the first quarter, but it echoed other airlines with surging sales in March and it said on Thursday that it expects to be profitable for the remainder of the year.
North Texas-based airlines lift mask mandate following federal court ruling
A federal court ruling voided the Biden administration's travel mask mandate, causing a lot of confusion and tension in the hours over when the mandate actually ends. American, Alaska, Delta, United and Southwest were among the airlines announcing Monday afternoon and evening face masks on board are now optional.
These major U.S. airlines are dropping mask requirements
These major airlines are planning to drop mask mandates for its passengers going in and out of LAX.
Southwest passenger arrested for masturbating 4 times during flight
A man on a Southwest Airlines flight faces federal charges after allegedly masturbating at least four times during the flight.
Southwest apologizes for delays, cancellations, blames technology issues
Passengers responded to the changes on social media.
Southwest Airlines cutting spring flight schedule
Dallas-based Southwest Airlines is taking nearly 10% of its April and May flights off the schedule.
Hundreds of flights canceled at DFW Airport, DART suspends rail service
American and Southwest Airlines moved to cancel flights ahead of the winter storm in North Texas. DART also suspended rail service for the second time in its 40-year history.