Southwest Flight Cancelations: What you may not know about rebooking flights, lost luggage
The record snowfall caused major headaches for travelers this holiday season as thousands of flights were delayed or canceled across the country. Here's what you need to know from an expert about rebooking flights, getting compensated for missing luggage and more.
American Airlines says it will cap fares for some cities amid Southwest's high rate of cancelations
"We’re doing our part to help get people where they need to be and we’re putting a cap on fares for select cities," American Airlines said.
Southwest Airlines CEO apologizes, 'optimistic' airline will be back on track before next week
"Our plan for the next few days is to fly a reduced schedule and reposition our people and planes," said Southwest CEO Bob Jordan. "We are optimistic that we will be back on track before next week."
Flight canceled? Can you get a refund? Here's how to find out if you're owed money
Staying calm and knowing your rights can go a long way if your flight is canceled. Here’s some advice from experts for dealing with a flight cancellation.
Southwest Airlines flight cancellations continue; USDOT to examine airline's role in holiday travel nightmare
The U.S. Department of Transportation will investigate what is now a travel nightmare for many people who tried to fly on Southwest Airlines over the Christmas holiday.
Nearly 5,000 US flights canceled on day after Christmas
More than 4,800 flights within, into, or out of the U.S. have been delayed, as of Monday afternoon, according to FlightAware.
Southwest Airlines flight cancellations leave Christmas travelers stranded at Love Field
Several people spend Christmas night sleeping on the floor of Love Field as a high number of flight cancellations left travelers stranded.
Photos: Stuffed toy left in rental car returned to little girl after epic ‘adventure’
A Southwest Airlines agent went the extra mile to reunite a little girl and her stuffed toy "Dog Dog." She took some adorable photos along the way.
Dispatchers picket outside of Dallas Love Field ahead of Christmas travel season
Approximately 100 off-duty Southwest Airlines dispatchers picketed outside of Dallas Love Field Airport on Monday. The union the represents the dispatchers say they are in an ongoing contract dispute with the Dallas-based airline ahead of the busy Christmas travel season.
Houston flight diverted after unruly passenger behavior, one person taken to hospital
A Southwest flight from Houston to Columbus, Ohio had to make an emergency landing after "unruly behavior from a passenger."
Southwest flight attendants picket at Dallas Love Field calling for better pay, safer working conditions
Hundreds of off-duty Southwest Airlines flight attendants picketed outside of Dallas Love Field airport on Tuesday.
Guitar Center, Southwest give surprise in-flight ukulele lesson to passengers
The companies thought it would be a great gift to welcome passengers to Hawaii.
Mother, daughter both pilot Southwest flight: 'It's been a dream come true'
Captain Holly Petitt and her daughter, First Officer Keely Petitt, piloted a flight from Denver to St. Louis -- a first for the airline.
Southwest Airlines posts record revenue but warns of rising costs
Air travel has bounced back this year from pandemic depths, and that is particularly true for Southwest’s strength in leisure travel within the United States. The Dallas carrier said ticket demand has continued in the third quarter. But costs are rising sharply, too.
Southwest Airlines drops expiration dates on flight credits
Southwest Airlines announced Thursday that it's dropping the expiration date for all flight credits to improve the customer experience amid a trying time for the industry.
Whistleblower report finds FAA did not properly oversee Southwest Airlines
The whistleblower report, which was made public Wednesday, alleges agency officials’ conduct could have posed a danger to travelers. The report also alleged Southwest Airlines officials and union representatives resisted cooperating with investigations.
Southwest flight attendant awarded $5M after firing over abortion stance
Southwest employee Charlene Carter says Southwest fired her over social media posts regarding abortion that dissented from a union.
Southwest Airlines pilots picket, say they're tired of being understaffed and overworked
Southwest Airlines pilots say they are tired of saying 'sorry' on every flight. They're protesting current working conditions that have them understaffed and overworked as travel demand rebounds.
Southwest can't be sued for death of passenger who Oakland flight crew thought was unruly
Rich Ilczyszyn suffered a deadly pulmonary embolism while on a flight from Oakland to Orange County – but the flight crew thought he was just being disruptive because of his odd behavior on the plane.
Unruly Southwest passenger sentenced to prison for punching flight attendant
A woman from Sacramento has been sentenced to 15 months in prison and ordered to pay $30,000 for punching a Southwest Airlines flight attendant a year ago.