Frequently Asked Questions
Got a question? Need an answer? Check out this list of the most frequently asked questions here on fox4news.com. If this page doesn't help, e-mail kdfwwebsite@fox.com.
Q: How can I find a specific story or link mentioned on FOX 4 News on fox4news.com?
The easiest way to find stories on fox4news.com is to search the site by keywords associated with your story. For example, if you want to watch Steve Noviello's latest Deal or Dud segment on the Chill Chest, you should search for terms like "Deal or Dud," "Steve Noviello" or "Chill Chest." Please note that not all stories that air on FOX 4 News are published to fox4news.com. Links and phone numbers mentioned on television can usually be found on the Links from On Air page.
Q: How can I get a copy of a news story?
KDFW FOX 4 and fox4news.com do not sell or give away news video.
Q: I missed my favorite show. How can I watch it?
Neither KDFW FOX 4 nor the FOX network can provide or sell videos of any shows, specials or movies that air on FOX 4, unless a special telephone number is announced at the end of the show. FOX.com offers some episodes of FOX network shows for online viewing.
Q: Can I re-watch an event that was streamed live on fox4news.com?
In many cases, it is not possible to re-watch events streamed earlier in the day. However, we often upload highlights or video clips to fox4news.com and FOX Local after the fact, as space and bandwidth permit. Occasionally, live events are also streamed on the FOX 4 News YouTube channel and available for replay.
Q: I'm having a technical problem with the site. Can I get some help?
Please use the Contact Us form to send technical questions to the fox4news.com digital staff.
Q: How can I submit a birthday listing to appear on Good Day?
See Let Good Day Wish You a Happy Birthday for details.
Q: How can I contact a reporter, send a news tip?
Most FOX 4 personalities have included their e-mail address in their biography. Search fox4news.com by name or visit the Personalities page to find specific reporters. Please visit the Contact Us page to send us news tips or to reach someone about regular segments.
Q: Can I send you news video or photos I've taken?
We love viewer-submitted news! We encourage you to email your photos and video to kdfw@fox.com or to send them via Facebook or Twitter. Be sure to tell us your name and where the pictures were taken!
Q: Can I put fox4news.com news or video on my own site?
You can put some video from fox4news.com on your own site or social media page. Click on the Share or Embed button in the video player for options.
Q: Will you post information about my upcoming event?
Press releases can be sent to kdfw@fox.com. If you have a commercial or paid advertisement question, please contact joe.foster@fox.com.
Q: My favorite show has been canceled. What can I do?
If the show in question is a FOX Network show (airing in primetime), you can write to:
FOX Publicity
ATTN: (Show Title)
P.O. Box 900
Beverly Hills, CA 90213
Or you can e-mail AskFOX@FOX.com. If the show in question is a syndicated show (airing outside of primetime), send a letter to:
KDFW FOX 4
ATTN: Programming Dept.
400 N. Griffin St.
Dallas, TX 75202