Woman rescued after hours trapped in elevator on 45th floor in Downtown Dallas

What we know:

A woman was trapped in an elevator for several hours on the 45th floor of a Downtown Dallas building after leaving a restaurant Wednesday evening.

Dallas Fire-Rescue responded to 1401 Elm Street shortly before 6:30 p.m. after receiving calls about a person stuck in an elevator.

The woman was trapped for more than two hours before being rescued using a pulley system.

She was evaluated by medical personnel after being removed from the elevator shaft and was found to have no injuries.

Other diners leaving the restaurant temporarily used a service elevator.

How the woman was rescued:

An elevator technician initially tried to fix the elevator and free the woman but was unsuccessful. Dallas Fire-Rescue's Urban Search and Rescue (USAR) team was called to assist.

A rescuer was lowered from the 49th floor onto the elevator roof to set up an anchor for a pulley system.

PRODUCTION - 31 July 2024, Hesse, Frankfurt/M.: View from the bottom up into the 228.83 meter high elevator shaft. The elevator manufacturer Schindler tests various components of its elevators in the Europaturm, Frankfurts television tower. Photo: La …

Using the pulley system, both the woman and the rescuer were pulled back up to the restaurant floor, where the woman had entered the elevator.

What we don't know:

The woman and the restaurant have not been identified.

It remains unclear what caused the elevator to malfunction or if the issue has been resolved.