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Four years after Malaysian flight 370 vanished, a new report offers little to solve the mystery.
The report doesn't explain what caused the plane to veer off course. It does mention someone may have interfered, but it didn't explain who may have done it or why.
Major pieces of the plane still haven't been found nor have any remains of any passengers. The independent investigation was Malaysian led and included a 19-member international team.
But family members of victims say its findings and lack of answers simply add to their pain and frustration.
The report repeats Malaysia’s claim that the missing airliner was deliberately diverted and flown for seven hours after communications were severed.
Malaysia Airlines flight 370 from Kuala Lumpur to Beijing vanished in March 2014. Among the 239 people on board was Phillip Wood who was living in Asia while on assignment for IBM.
Phillip’s mother, Sandra Wood, lives in Keller. She told FOX 4 “I think it was the pilots." But investigators conclude there's no evidence that suggests the two pilots were responsible and all passengers were cleared and had no pilot training, suggesting it could have been a hijacking. Yet, no group has ever claimed responsibility.
"Regardless of any report, I don't think the complete truth will ever come out,” said Tom Woods, Phillip’s brother.
Tom termed it geo-political and that "something happened that they don't want us to know about."
Ken Jenkins is an aviation crisis expert who traveled to Malaysia shortly after the plane disappeared. He is working with the airline on their dealings with victims' families.
"None of those things that are the basic fundamentals that the families want for information after accidents,” Jenkins said. “They haven't received any of those things, except that the plane is missing and their loved one is on board."
Scattered pieces of debris washed ashore on African beaches and Indian Ocean islands. But unless wreckage or the flight's black boxes are found, the cause may never be determined.
"I don't know how family members. I can't imagine what they are going through. Even when they have all the answers it's difficult to go through,” Jenkins said. “Imagine having to face this without any of those answers. I don't know how they're doing it."
The report released on Monday does highlight shortcomings in the Malaysian government's response and with the handling of air traffic control. It concludes Malaysia was slow to respond to the emergency and that it should have sought from its military sooner.